The ROI of CX: Proving the Business Value of Customer Experience
Behind every improved journey, reduced friction point, or delighted customer lies measurable value waiting to be uncovered.
Join us on Tuesday, December 9th, 2025, for a powerful 60-minute session where we will define strategies to justify CX investments and ways to measure the financial impact of Customer Experience. .
What You’ll Walk Away With:
✅ Learn how to measure and demonstrate the ROI of your CX initiatives
✅ Strategies to justify CX investments and align them with business goals.
Join us as we Redefine Experience One Conversation at a time.
See you then! 👋
📅 Date: Tuesday, 9th December 2025
⏰ Time: 11:00 AM – 12:00 PM
📍 Location: Online via Zoom
💰 Investment: KES 1,000
To Make Payment:
MPesa Till Number: 4187710
