Unlock the power of Customer Experience! Our CX Foundation Program equips you with essential Customer Experience principles that make you a valuable asset in any industry.
Duration:
6 Weeks
6 Weeks
Start Date:
20th March 2025
20th March 2025
Fees:
KES 28,500
KES 28,500
Venue:
Virtual
Virtual
We are committed to revolutionizing the customer experience landscape across Africa.
Through our blend of insightful storytelling and customized solutions in CX strategy & advisory, people & culture, and employee and customer insights, we aim to equip organizations of all sizes and industries with the tools they need to drive performance.
What we do
Our solutions are designed to transform organizations and support professionals at every level excel in Customer Experience.
Employee & Customer Insights
We support businesses to make data-driven decisions to drive overall customer and employee experience.
CX Strategy & Advisory
Our advisory services are designed to support businesses drive customer loyalty, and overall business performance.
People & Culture Services
We empower individuals and organizations with CX mindsets, skill sets, toolsets, and knowledge to drive positive experiences.
CX Tools and Templates
We provide our customers with a wide range of CX tools and templates as standalones or as part of the CX advisory services.
ElevateX
A transformative journey designed to meet your unique needs by empowering your organization to achieve measurable results.
Hear It👂, Fix It🔧, Love It❤️
We are here to help you make data-driven decisions that elevate customer and employee experiences.
Industries We Serve
We build Experience-Centric businesses across all industries.
- Financial Services:
- Healthcare:
- Technology:
- Hospitality:
- Retail:
- Transportation and Logistics:
- Education:
- Manufacturing:
- Energy and Utilities:
We have partnered with some exciting brands across Africa
Experience Redefined
Monthly Webinar for Mastering CX for Business Success
📅 Date: Every Second Tuesday of the Month
⏰ Time: 11:00 AM – 12: 00 PM
📍 Location: Online via Zoom
🎟 Spots are Limited – Reserve Yours Now!
Registration Link: https://bit.ly/ExperienceRedefinedMonthly
The World of CX Weekly Breakfast Virtual Conversations
Every Tuesday from 7:30 to 8:30 EAT. we host the World of CX Weekly Breakfast Virtual Conversation where we have guests share their CX stories and CX Insights.
Register here to receive joining link: https://bit.ly/WorldofCX
