Unlock the power of Customer Experience! Our CX Foundation Program equips you with essential Customer Experience principles that make you a valuable asset in any industry.
Build a Strong CX Foundation for Your Career!
Whether you are a recent graduate or a professional ready to build your CX skills, this 6-week virtual training program equips you with the principles to becoming a CX professional
You will:
- Build essential skills like communication, problem-solving, and empathy.
- Learn how to manage customer touchpoints and create seamless experiences.
- Equip yourself to resolve customer concerns and turn challenges into growth opportunities.
- Gain the tools to contribute to business success and position yourself for the CX career.
- Master the strategies that foster customer satisfaction and long-term loyalty.
Location:
Virtual
Virtual
Duration:
6 Weeks
6 Weeks
Start Date:
20th March 2025
20th March 2025
Fees:
KES 28,500
KES 28,500
Register today and take this first step towards shaping your future in Customer Experience!
