Skip to main content

We had the pleasure of hearing from Doreen Kissoky, a voice of wisdom whose journey is grounded in quiet purpose, bold growth, and deep customer empathy.

While her story shared a number of insights on the call to resilience and service, here are our top 10 lessons from Doreen’s story that continue to echo in our hearts and minds:

  1. Purpose isn’t always loud; it’s often a gentle nudge, showing up again and again until you finally dare to listen.
  2.  Say yes before you feel ready, then grow into the role, because courage, not comfort, opens the biggest doors.
  3.  There’s power in voicing your desires; heaven takes notice when you speak what you believe you’re meant to become.
  4.  Boredom isn’t always a dead end; it could be a divine invitation to explore the next level of your purpose.
  5. To grow, you must release what once worked and embrace what this new moment is calling for. Stretching is sacred.
  6. Customer experience isn’t just a support role; it’s a boardroom-level strategy that drives vision, trust, and growth.
  7. Great leadership isn’t about control; it’s about creating space for others to rise, thrive, and lead in their own right.
  8. You don’t need a title to lead change. Influence begins when passion, consistency, and obedience align.
  9. Technology can impress, but only empathy truly connects. Know your customer deeply before you build for them.
  10. If you dream of being a CEO one day, start by listening—because the best leaders begin as the best servants.